DELIVERING EXCELLENCE:
MASTERING THE ART OF
CUSTOMER EXPERIENCE
Camiguin Highland Resort, Camiguin Island
April 23–25, 2025 (Wednesday to Friday)
09:00 AM – 04:00 PM Daily
How do you turn a customer into a loyal advocate?
How do you consistently deliver experiences that exceed expectations?
Customer Experience (CX) has become the ultimate competitive advantage—and this 3-day in-person training in beautiful Camiguin Island is your chance to master it. Whether you’re managing frontlines, building systems, or leading teams, this workshop will help you create wow-worthy interactions that drive satisfaction, loyalty, and business growth.
Target Audience & Key Learning Objectives
Customer service professionals and team leads
Operations managers and business owners
Marketing, sales, and support staff
Hospitality, retail, and service-based industries
Anyone committed to delivering unforgettable customer experiences
Redefine Service with Empathy and Excellence
Explore what truly matters to today’s customers and how to consistently exceed expectations.
Master the CX Framework
Learn the principles behind journey mapping, feedback loops, service recovery, and personalization.
Strengthen Communication and Handling Skills
Develop tone, body language, and response strategies for both face-to-face and digital customer interactions.
Build a Culture of Service
Empower your team to make CX a shared mission and long-term value driver for your organization.
Come Join Us!
Join us through the lens of real experiences — from hands-on trainings to transformative workshops, this is where learning, growth, and connection come to life.
Interested to join the training?
Register for our training sessions by completing the form and choosing your desired topic.
Training Investment
₱ 7,500 Only!
for those who will sign up at the registration link
To process your payment, please use the following payment channel:
BPI Checking Account
Account Name: DANCHE Training and Consultancy, Inc.
Account Number: 3140-0320-09
OFBank / Landbank
Account Name: Margarita Anne Flores Torio
Account Number: 6005448920
Once you have completed the payment, kindly send proof of payment to info@dancheinc.com.
BPI Checking Account
Account Name: DANCHE Training and Consultancy, Inc.
Account Number: 3140-0320-09
OFBank / Landbank
Account Name: Margarita Anne Flores Torio
Account Number: 6005448920
Once you have completed the payment, kindly send proof of payment to info@dancheinc.com.
NOTE: You can also pay using cash or check in person.
Images of Previous Trainings
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